Customer Care Coordinator Cover Letter Example

Cameron Martinez

Dear Amazon Hiring Team,

As a communication Customer Care Coordinator with 2 years of experience and I'd love to join your team, as seen on Indeed. In my current position Achieved a 95% customer satisfaction rate over the last year and now I'm excited to continue my journey by contributing and growing at Amazon.

Here’s why I believe I'd be a perfect fit for the position:



First, I’ve always been intellectually curious about comprehending how thing work in the Customer Service sector. As a Customer Care Coordinator at Zendesk, I wanted to push myself and understand each specific of my day to day.

Before starting my career, I've obtained a Bachelor's Degree in Business Administration at University of California, Berkeley. These academic skills were the foundations which helped me to become the go-to person to ask about managing customer inquiries and complaints.

Second, I have plenty of experience utilizing crm systems to track and resolve issues. At Zendesk, I’ve managed delicate situations related to coordinating with other departments to ensure timely problem resolution and been successful at meeting approaching deadlines where I had to think quickly on my feet. As the company scaled, I’ve taken increased responsabilities including mentoring and helping newcomers adapt to company culture.

Finally, I am excited about Amazon's vision and core values. As a empathetic and patient Customer Care Coordinator, I recognize the importance of working in a company with a customer-centric and supportive environment.

I am genuinely excited about the opportunity to contribute to Amazon, and I am ready to commit to the high standards and ambitions your team upholds. Thank you for considering my application.


Sincerely,
Cameron Martinez