Help Desk Technician Cover Letter Example

Cameron Martinez

Dear Dell Hiring Team,

As a excellent communication Help Desk Technician with 2 years of experience and I'd love to join your team, as seen on Indeed. In my current position Resolved 95% of support tickets on first contact over the last year and now I'm excited to continue my journey by contributing and growing at Dell.

Here’s why I believe I'd be a perfect fit for the position:



First, I’ve always been intellectually curious about comprehending how thing work in the IT Support sector. As a Help Desk Technician at HP, I wanted to push myself and understand each specific of my day to day.

Before starting my career, I've obtained a Associate Degree in Information Technology at Community College of Philadelphia. These academic skills were the foundations which helped me to become the go-to person to ask about providing technical assistance and support for incoming queries.

Second, I have plenty of experience monitoring and maintaining computer systems and networks. At HP, I’ve managed delicate situations related to troubleshooting system and network problems and been successful at meeting approaching deadlines where I had to think quickly on my feet. As the company scaled, I’ve taken increased responsabilities including mentoring and helping newcomers adapt to company culture.

Finally, I am excited about Dell's vision and core values. As a patient and empathetic Help Desk Technician, I recognize the importance of working in a company with a customer-focused and supportive.

I am genuinely excited about the opportunity to contribute to Dell, and I am ready to commit to the high standards and ambitions your team upholds. Thank you for considering my application.


Sincerely,
Cameron Martinez