Intercom Cover Letter Example

Cameron Martinez

Dear Intercom Hiring Team,

As a customer-focused Customer Success Manager with 2 years of experience and I'd love to join your team, as seen on the Intercom Careers page. In my current position I increased customer satisfaction scores by 30% through personalized support initiatives over the last year and now I'm excited to continue my journey by contributing and growing at Intercom.

Here’s why I believe I'd be a perfect fit for the position:

First, I’ve always been intellectually curious about comprehending how thing work in the Customer Messaging Platforms sector. As a Customer Success Manager at Zendesk, I wanted to push myself and understand each specific of my day to day.

Before starting my career, I've obtained a Bachelor's Degree in Computer Science at Stanford University. These academic skills were the foundations which helped me to become the go-to person to ask about manage customer relationships and ensure client success with intercom products.

Second, I have plenty of experience collaborate with sales and product teams to address customer needs and implement solutions. At Zendesk, I’ve managed delicate situations related to develop and deliver training sessions to maximize product adoption and usage and been successful at meeting approaching deadlines where I had to think quickly on my feet. As the company scaled, I’ve taken increased responsabilities including mentoring and helping newcomers adapt to company culture.

Finally, I am excited about Intercom's vision and core values. As a empathetic and proactive Customer Success Manager, I recognize the importance of working in a company with a collaborative and customer-centric environment.

I am genuinely excited about the opportunity to contribute to Intercom, and I am ready to commit to the high standards and ambitions your team upholds. Thank you for considering my application.

Sincerely,
Cameron Martinez